We at MobiValet care about the opinion of our customers and welcome all feedback - whether positive or negative, as we seek to improve upon the customer experience.
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We Want To Hear From You. Seriously!
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Warranty / Returns
We offer a 90 day warranty against product defects in workmanship, and a 14 day return policy for unopened, unused items. A 15% restocking fee will apply.
Please email us with "Request for RMA" in subject line. Please indicate your reason for return. We will respond with your Return Authorization Number (RMA) along with an address on where to ship it to.
You can expect a refund within 30 days of us receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
- DO NOT return any package without a RMA number! We have no way of tracking returns that are missing a RMA number, and you will not receive credit!